Communication and Counselling for Perinatal Workers

This 5-hour course gives students the skills necessary for effective counselling and communication when working with perinatal families and those working with perinatal families. It is also geared for those IBCLC exam candidates who need the mandatory 5 Hour of Communication and Counselling skills needed to take the IBCLE exam. This course would be suitable for candidates wishing to apply to sit the exam within any of the three pathways.

NOTE: Those students who have taken or will be taking the Douglas College Breastfeeding Course for Health Care Providers (BCHP) do not need to take this course as these 5 hours are covered in our comprehensive course.

About the Course

  • Video PowerPoint presentations
  • Printable supplementary resources
  • Quizzes and discussion forums

To gain understanding of and skills in effectively communicating with breastfeeding families and care providers to better assist them to meet their families’ breastfeeding goals.

Learning Objectives:

  • Understand reasons why effective communication is foundational to breastfeeding support
  • Gather information by asking open-ended, non-judgemental questions
  • Demonstrate techniques of active listening
  • Support BF families using the LOVE Tool and DC framework
  • Learn to be Present and listen without giving advice
  • Assist BF families to formulate own care plan, and document/communicate it to family and other health care providers
  • Understand and demonstrate cultural humility and safety, trauma-informed care, and respect
  • Identify strategies for effective work with adult learners
  • Offer feedback and suggest solutions

Course Fee:  2023 TBA

CRN:  2023 TBA

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Continuing Education Registration Information
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For further information please contact:

Ivette Musso, RN, MN, IBCLC Perinatal Program Coordinator, Faculty of Health Sciences

Darelle Walker, Perinatal Program Assistant, Faculty of Health Sciences