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Communication Skills for Home Support/Resident Care Attendant Program Students

Course Code: EASL 0835
Faculty: Language, Literature & Performing Arts
Credits: 3.0
Semester: 15 weeks
Learning Format: Seminar
Typically Offered: TBD. Contact Department Chair for more info.
course overview

This course is designed for students who are planning to enter the Home Support/Resident Care Attendant Program. Students will practice strategies and techniques to improve language fluency with HSRC educational, employment, and social contexts. Students will improve their communication skills for a variety of situations. Facilitating communication and recognizing and solving miscommunication will be emphasized. In addition they will learn language, including idioms and slang, particular to a health care environment. Formal group discussions and discussion leadership skills will also be learned and practiced. Students will prepare and give short formal presentations.

Course Content

  1. language functions, including making small talk, offering assistance, giving and receiving instructions;
  2. conversational signals, including initiating, interrupting, and closing a conversation;
  3. register, including the appropriate use of formal and informal language in a variety of situations;
  4. English idioms and slang;
  5. cultural appropriateness, including communicating effectively in accordance with cultural expectations;
  6. intercultural communication strategies;
  7. participate in discussions, including leading short group discussions.

Methods of Instruction

The instructor will facilitate, observe, and evaluate students’ participation in communicative activities.  Whole and small group instruction will be combined with individual assistance and student directed learning.  Students will participate in the setting of goals by identifying their communicative and language development needs, and will participate in the selection of learning activities.

Means of Assessment

A mastery model of on-going evaluation will be used.  A student will reach mastery when she/he has demonstrated through satisfactory completion of exercises, assignments, and other assessments that the course objectives have been achieved.

Where formal evaluations of specific skills are used, mastery will be defined as a score of 70% or more.

Progress will be monitored on a regular basis by the instructor in consultation with each student

Learning Outcomes

Within HSRC educational, employment, and social contexts, EASL students will:

  1. communicate in a variety of settings;
  2. use formal and informal language appropriately;
  3. use strategies and techniques to facilitate communication and solve miscommunication;
  4. communicate in culturally appropriate ways;
  5. communicate successfully in intercultural situations;
  6. make short academic presentations;
  7. participate in discussions, including leading short group discussions.

course prerequisites


EASL 0865, EASL 0885, and EASL 0875

curriculum guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.

course schedule and availability
course transferability

Below shows how this course and its credits transfer within the BC transfer system. 

A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.

For more information on transfer visit the BC Transfer Guide and BCCAT websites.


If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.