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International Management

Course Code: BUSN 3800
Faculty: Commerce & Business Administration
Department: Business
Credits: 3.0
Semester: 15 weeks
Learning Format: Lecture, Seminar
Typically Offered: TBD. Contact Department Chair for more info.
course overview

In an increasingly global economy understanding broad trends is equally as important as understanding the operational processes such as export process, international business planning and identifying international opportunities. This course provides an in-depth understanding of managing the export process, building an international work force and managing risks. The course explores the manager's role within the dynamic global environment of business management by exploring the political, legal, technological, competitive, and cultural factors that shape corporations worldwide.

Course Content

1. Managing for International Competitiveness

  • Global Economic Trends and Drivers
  • Who are the customers and what are their needs?
  • SWOT and  PESTE Analysis
  • Benchmarking
  • Gap Analysis
  • International Competitive Strategy

 2. The Manager As Planner

  • Vision, Strategy and Plan
  • Domestic versus International business
  • What is a Global Strategy?
  • Implementing a Global Strategy
  • What is a Management Plan?

 3. Managing Corporations and Strategic Alliances

  • What can be Outsourced?
  • Maintaining Outsourcing Relationships
  • Strategic Alliances and Partnerships
  • Implementing a Partnering Strategy
  • Finding the Right Partners
  • Negotiating and Managing an International Partnership

 4. Managing International Risk

  • The Concept of Risk
  • The Risk Management Process
  • International Trade Risks
  • International Risk Management Strategies
  • Protecting International Assets from Risks
  • Exit Strategies

5. Controlling the International Organization

  • Information Management
  • Internet-based Business Tools
  • Computer-assisted Design and Publishing
  • Electronic Commerce, Electronic Data Inter change
  • Enterprise Resource Planning
  • Customer Relationship Management
  • Geographic Information Systems
  • Business Intelligence, Security

6. Financial Management 

  • Multinational Financial Management
  • Project Costing
  • Estimating Returns and Calculating Risks
  • Sources and Costs of Financing

7. Managing for International Innovation -What is Innovation?

  • Disruptive or Continuous Innovation
  • Why Innovate?
  • Where to look for Innovation?
  • Managing the Innovation Process
  • International Partnering for Innovation
  • International R&D Project

8. Managing a Multinational Workforce

  • National Culture vs Corporate Culture
  • Hofstede’s Model of National Culture
  • The 7d Cultural Dimensions Model
  • The Impact of Social Institutions
  • International Human Resource Management
  • The Management Mix
  • Local Recruitment, Skill Building
  • Evaluation, Reward and Recognition

9. The Manager As Communicator

  • Communication Channels
  • Communicating with Home-based Staff
  • Internal Diversity and External Communication
  • Cross-cultural Communication
  • Communication with Non-native Speakers
  • International Negotiations

10. The Manager: Motivating and Leading

  • What is Leadership
  • Styles of Leadership
  • Culture and Leadership
  • Management Challenges
  • International Business Ethics
  • Local versus Company Loyalties

Methods of Instruction

This course is taught using a combination of lectures, case studies, and a research project. Student teams will be given the opportunity to prepare a management plan to manage in an international business environment.

Means of Assessment

Mid-Term Examination                      20-25%

Cases /Assignments                         10-20%

Oral Presentation                                0- 5 %

International Management Plan          20-30%

Participation                                       5-10%

Final Exam                                       20-30 %



Learning Outcomes

1. Analyze global trends and drivers affecting change in global businesses and their competitiveness and their implications in the development of a global strategy and international management plan.

2. Determine the competitive advantages of a company in the global market and design a suitable corporate structure for international business success.

3. Demonstrate differences in planning, organizing, controlling, leading and communicating roles of managers in global businesses.

4. Analyze factors that will ensure profitable entry into the international market.

5. Identify the various levels of risk in international environments and formulate strategic choices to manage them.

5. Demonstrate the intricacies of managing in different cultural environments using Hofstede’s framework and international human resource management practices.

course prerequisites

BUSN 1210 OR currently active in the:
PDD International Business Management or
PBD International Supply Chain Management.



curriculum guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester/year of the course, consider the previous version as the applicable version.

course schedule and availability
course transferability

Below shows how this course and its credits transfer within the BC transfer system. 

A course is considered university-transferable (UT) if it transfers to at least one of the five research universities in British Columbia: University of British Columbia; University of British Columbia-Okanagan; Simon Fraser University; University of Victoria; and the University of Northern British Columbia.

For more information on transfer visit the BC Transfer Guide and BCCAT websites.


If your course prerequisites indicate that you need an assessment, please see our Assessment page for more information.